Certain unforeseen circumstances may require a redraw. A redraw may be required when:
- no one has claimed the prize within the specified timeframe stated in your raffle rules;
- the winner was not an eligible ticket purchaser (ie. it was someone whom the raffle rules stated could not purchase a ticket).
Please make sure to carefully consider whether a redraw should be performed. When a redraw is performed, email alerts are sent to all administrators and auditors set up in your organization's Funding Change account. This will inform them that a redraw has been performed.
If you determine that a redraw is necessary, follow the steps below.